Social Media – Who’s It For?

My SEO Manchester friends and I on occasionally, get down the pub for a few pints and go over some FAQ’s, Tips and generally talk about our industry. I thought we’d go a little social today.

The use of Social Media.

  • To connect with people. Reach the people where they are in the way they are used to.
  • Keep brand positioning. Keep brand awareness to relay offline marketing campaigns.
  • Generate more traffic for website
  • Enlarge the targeted segment. Different types of people use different types of media.
  • Increase the use experience, testing and engagement
  • Plus leverage current marketing results, get better brand awareness, get better brand management, get better user stickiness, get better quality products, get more sales.

The requirements for Social Media

  • Global means local. Because we deal with communities we need to be close to them. The communities are still local, if you want to go global, you need to be where they are an in their language.
  • Resources. Community managers need to get more focus.
  • Consistency. The effort should start and last. Be sure to keep users with your community.
  • Content. The content should get more focus and be relevant.

How you can use social media to benefit you in conjunction with or independently of your search marketing campaign?

Social media is really broad – Twitter, IM, Facebook, blogs, etc. We find the most viable part of social media is to increase your visibility, ranking, links to your site, etc.

Lets be honest, as an SEO Company we know all want you guys really want is a website that gets lots of relevant traffic. If you want a Google number one listing, the important factors are: Domain Age –  On Page Factors – links.

Links are much harder to get these days, especially with problems with getting paid links. Social media can really help you here with links, traffic, visibility, and branding.

How it  do it: create content on a section on your site, find specific communities that will react well to your topic (don’t put your political content on a dog site), and engage the people in these communities.People with blogs are looking for content and look at these communities. If you get your content on these sites, you get lots of exposure. People write about you, link to you, even talk to you outside of the web (TV, newspaper). You’re getting two types of links – community links (profiles showing what individuals voted on), and industry sites plus others that write about you. The second type usually has better visitors, and you get long-term influx of links (weeks/months).

Social Media Tips

  • Have a site that is social media friendly. Don’t plug advertising and marketing stuff. A week or so after you’re successful, then you can put advertising back on.
  • Pick communities you relate to. Research these communities, see what communities are appropriate.
  • Check what worked before. Do more research, see what was successful for others in your field.
  • Create high quality content.
  • Understand how to submit and push social campaigns.
  • Understand what to do with success.
  • Be social! Treat it like a real life social event.

Basic Search Advertising Part 2

Here at SEO Liverpool, we offer virtually all web marketing services. Having said that, I always seem to be discussing PPC with clients, and thought I’d go over some points and FAQ’s.

We all agree that it’s very important to understand all the steps if you’re starting you own SEO PPC campaigns. Here’s the second part of our post.

Building the Ads

  • Because CTR  (click through ration) affects your position , do NOT get lazy. Don’t use one ad for everything. You do need to put the effort into writing your ad, you want your quality score to be high.
  • Use keyword in title and/or description. Users follow scent trails.
  • Remember, you must pass an editorial review.
  • Choose appropriate landing page URLs (Usually NOT the home page) you may want to A/B Test.
  • Use dynamic keyword insertion – this is a little complicated to explain here, so check out tutorials on each site. The usage is different between engines.

Note… Searchers prefer uninterrupted logic. Make sure that the ad text and the landing page all talk about what the person is searching for.

Schedule

  • Don’t just set it and forget it.
  • Map out a calendar in terms of;
    • Campaign roll-out.
    • Reporting/analysis.
    • testing periods(s).
    • Other promotions (offline, online, trade shows, etc., like an editorial calendar).
    • Budget changes (e.g. overspend on Google during kickoff).
  • Schedule promotional and seasonal messaging.
  • Day-parting – time of the day – days of the week. If you are only open during the week, you may not want to advertise at the weekends.
  • Schedule quarterly ‘housecleaning’.

Budgeting

  • Daily budgeting technology isn’t perfect, so engines usually under-deliver or over-deliver. Set it for a little more than you want to spend, so the engines don’t under-deliver. So do look at your spend.
  • Put your high-traffic or high-pound words in their own campaign, with their own budget.
  • Start out with a bang, so you can lock in a high CTR which will help your quality score – then pull back
  • Google has different ways to manage budgets;
    • Conversion Optimiser.
    • Budget optimiser (most clicks for a defined budget).
    • Preferred cost bidding (set average CPC preferred).
    • Manual bidding (you control it).

Managing Bids

  • Bid management software can help.
    • Popular tools: search engines’ tools, Atlas, Keyword Bidmax, Omniture, SearchRev, Performics, Clickable, Adapt.
    • Note: “bidding rules” don’t work well on hybrid auctions.
    • Low volume keywords won’t have much data to optimise automatically against ROI or other projected values.
  • People are still required!
  • Paying too much? Improve your CTR and landing page.
  • Delete low performing keywords, or pause/isolate them so they don’t bring down the overall campaign. Don’t have pity, get rid of them if they don’t help you

My Final Thoughts

  • Don’t be afraid to start small and grow your success.
  • Build a risk portfolio for yourself – set aside some budget for experiments and branding. Be creative, try some things, see what you can figure out.
  • Reinvest a portion of  ‘profits’ back into the budget.
  • Leverage the engines for knowledge, but don’t believe everything they tell you.
  • Provide enough resources to support the campaign.
  • Strive for integrated strategy across all media.

Hope this helps

Basic Search Advertising Part 1

Apologies, it’s been a while since our last post. It’s no excuse but we’ve been very busy recently, we’ll make sure we post at least every other week.

Anyway, we’re getting plenty of enquiries for our web marketing services, but equally, people just wish to know the basics of search advertising. I’m happy to help.

I’m usually discussing Google SEO issues or updates, but PPC advertising is a hot topic in Liverpool at the moment.

Firstly our advice would be to take the time to look at the help and training from all of the search engines, and read each search engine’s blog regularly for updates.

Find webinars, Google are running workshops in Liverpool, If the campaign isn’t working very well, you may get a call from a Google PPC manager

Remember that if you love data, you’ll love PPC.

  • The most successful PPC managers are highly analytical.
  • Microsoft Excel is your friend. You can have expensive tools, but it does a lot for you.

Progression

  • Start small
  • Test, measure, adjust, test it again
  • Expand on your successes

Pre-flight checklist for building campaign.

  • Good tracking software. At least install Google Analytics. You’ll need two pieces of code, from both Google Analytics and from Google AdWords. Might take some time to get this set up
  • You need to establish KPIs (Key performance Indicators)
  • Set Values (What is each action worth)
  • Establish baselines (The starting point)
  • Strategy (goals)
  • Money
  • Rules

Setting base values and goals

  • Conversion: This can mean many different things, work out what a conversion is for you
  • Absolutely required homework
  • What are your target goals?
  • What are the actions you value?
  • What Pound values can you set? You can even do something like value an email lead at 32p, as that’s the cost it saved you for a stamp.
  • It’s OK to guess. Use your gut if you’re not sure. You can always modify your assumptions.

Conversion funnels are a little complex at this stage.

Finding Keywords

  • Where?
  • Your site.
  • competitors (a quickly, is to view their page source)
  • trade literature (this maybe to industry focused)
  • vertical sites (other associated digital assets)
  • lots of other ways that i haven’t time to detail.

Brand names are typically best performers if you have a known brand. You can control the message this way, much better than in organic SEO. You’re taking up more real estate on the page.

  • Find “negative keywords” during this phrase as well. Use lots of negative words to filter out random impressions which hurt your quality score.
  • Start with “free” “cheap” and “naked”. Look in your referral logs to see what is bogus traffic.

How many?

  • If you have a low budget, don’t spread yourself too thinly across a billion “tail terms”. Start with just a few and get them working well then expand from there.
  • 80/20 rule. 20% of your keywords will drive 80% of your traffic (and budget!).

Next time we’ll discuss building the ads